Terms and Conditions of Data Use

Last updated: 6/21/2025

This document outlines the terms and conditions under which Nébula Agencia collects, stores, and uses the personal information of users who access and use the digital loyalty system provided through this website.

1. Data Controller Identity

The owner of this website and the entity responsible for processing the personal data provided is:
Nébula Agencia
Email: nebulagencia24@gmail.com
Location: Valencia, Venezuela.

2. Information Collected

Through the loyalty system, we may collect the following personal data:

Full name
Email address
Phone number (if applicable)
IP address
Interaction history with the loyalty system (e.g., points or stamp collection)

3. Purpose of Data Use

The collected data will be used exclusively for the following purposes:

Identifying the user within the loyalty system
Tracking and displaying progress in the program
Sending relevant notifications regarding the user’s account
Internal analysis to improve the service
Marketing or promotional communications from Nébula Agencia or affiliated partners, in accordance with legal frameworks

4. Legal Basis for Processing

The processing of personal data is based on the user’s explicit consent when registering for and/or using the system.

5. Data Retention

Personal data will be retained as long as the user maintains an active account, or for the time necessary to comply with legal obligations. The user may request deletion of their data at any time.

6. User Rights

Users have the right to:

Access their personal data
Request corrections of inaccurate information
Request deletion of their data
Withdraw consent at any time

To exercise these rights, users may send an email to nebulagencia24@gmail.com, stating their request.

7. Third-Party Data Sharing

Nébula Agencia will not sell, transfer, or share users’ personal information with unauthorized third parties. In the case of commercial partnerships, all data will be protected in accordance with applicable privacy laws.

8. Security Measures

Appropriate technical and organizational measures have been implemented to ensure the security of personal data and to prevent unauthorized access, alteration, or loss.